State Farm® Insurance Agent Cesar Carrillo

"I am highly disappointed/dissatisfied customer. I was on an insurance policy with my roommate. My roommate & I decided to separate from the same policy. I got my own policy & my roommate remained on the original policy. I was informed I would get a refund for the previous policy. However, State Farm applied my refund for my car to my roommate’s policy. When I called to get this corrected, State Farm informed me there was nothing they could do about this. I was never informed MY REFUND would be credited to my roommate’s policy. I was told I would get a money refund. I was given inaccuracy information which cost me money. Only thing State Farm offered me was an apologize & to call my roommate to see about refunding my money. This was a huge inconvenience which I do not appreciate."

"Jimena was great at explaining every detail of the insurance. She was very friendly,patient,and kind.My husband and I were satisfied with the service received in this place !"

"My mother and I were looking for quotes due to the lack of care from our previous car insurance company. We had the pleasure of meeting Israel Garcia, who not only explained the breakdown for each coverage but also provided different scenarios to help us better understand the different premiums. My mother speaks minimal English, and Israel was completely understanding of that fact. He provided amazing customer service and was transparent throughout the whole consultation."

"La señorita Jimena Cervantes, es una persona muy amable y paciente, que me ha brindado un excelente servicio profesional ; en español y mi experiencia con esta aseguranza ha sido muy grata."

"Great service from Israel Garcia: he knows the product well, he works with you (without grinding you down) to get all the discounts, communicates clearly, and offers competitive price. Absolutely flawless customer service. I'd recommend Israel to anyone in a heartbeat."

"Muy buena aseguradora, Jimena Cervantes es muy amable y me brindó la ayuda que yo necesitaba"

"Muy buen servicio excelente personal, la verdad te explican todas tus dudas, muy buena compañía y este local con el señor David Lopez el mejor servicio."

"Buen servcio al cliente te esplican los beneficios de cobertora de aseguranza exelente servicio"

"Son muy atentos, amables, siempre responden mis dudas, me gusta mucho cómo atienden gracias♥️♥️♥️"

"Jimena is a thorough professional. She provided me extraordinary service during my move from Florida to Illinois. Moreover, there were some initial issues with duplicate billing; Jimena worked tirelessly to sort it out. Till now, I am very happy with her service and highly recommend this State Farm agency."

"Excelente servicio al cliente, he tenido la mejor experiencia, todas mis preguntadas y dudas fueron contestadas y explicadas de la mejor manera. Realmente son personas muy profesionales y lo mejor es el trato que me brindaron como cliente."

"Great help from David Lopez in a matter of minutes"

"David offered excellent service! His explations were clear, consice and easy to understand!"

"Fue lo mejor elegir State Farm estoy súper mejor seguro con la ayuda de David Lopez"

"David was very helpful. He was able to assist me with my policy changes eventhough they were about to close. Excellent service!!"

"Jimena Cervantes was really helpful she helped me get what I exactly needed and she answered all my questions and was really patient with me! Definitely going to be staying with State Farm!"

"The best customer service. Absolutely hassle free. Israel listened carefully what I want and help me to get the insurance coverage I really need. He took care of everything."

"Great service Knowledgeable People Friendly"

"I would like to express my excellent experience with David Lopez he’s a great no he’s the greatest he has a most patience the best customer service I ever had every time I need help with my insurance-his always there to help me out…he returns my calls right away he goes above and beyond 🙂🙂🙂🙂 I would definitely recommend David Lopez 💯💯💯💯"

"Muy buen servicio la señorita Jimena muy amable 👏🏽"

"Always good service,"

"I recently reached out to Mr Cesar thru a reference, He is quick knowledgable and kind , He helped us with all of our questions and it has been a great opportunity to have our business insurance with State Farm."

"Amazing experience, would definitely recommend. Awesome service from Jimena and big thank you for her help. Everyone there is very kind and helps with what you need 10/10"

"Jimena Cervantes was very helpful in everyway I needed. And answered all my questions I had in mind. We need more people like her working with customers. Thanks again"

"Exelente atencion y muy anables se los recomiendo"